PRODUCTS SOLD ON SUPERMARGINS ARE SUBJECTED TO A RIGOROUS QUALITY TESTING AND QUALITY AQL LEVELS OF 2.5 & 4.0, CERTIFICATION FOR THE SAME ARE AVAILABLE ON THE BUYER PANELS AND INSPECTION IS DONE BY ACCREDITED AGENCIES & LABS. ALL REPORTS ARE SHARED WITH BUYERS FOR ORDERS OVER $ 10,000 AND STRICT TESTING & QUALITY PARAMETERS ARE FOLLOWED PRIOR TO SHIPPING.

ORDERS PLACED ON THE PLATFORM ARE EXPORTED AFTER COMPLYING WITH ALL EXPORT PROCESS AND REIMPORT OF MERCHANDISE IS NOT POSSIBLE. THUS, PRODUCTS SOLD ON SUPERMARGINS ARE NON-RETURNABLE. COST PRICE DISCOUNT STORES PVT LTD AT ITS SOLE DISCRETION MAY OFFER AN IN-STORE CREDIT AND OR A PARTIAL OR FULL REFUND ON CASE-TO-CASE BASIS. NO FREIGHT AND CUSTOM DUTIES ARE REFUNDABLE AT ANY TIME.

BUYER MUST REPORT THE PRODUCT QUALITY DEFECT WITHIN 48 (FORTY-EIGHT) HOURS OF RECEIVING THE PRODUCTS AND WHERE SUCH QUALITY COMPLAINTS HAVE BEEN ACCEPTED BY COST PRICE DISCOUNT STORES PVT LTD. REFUNDS APPLICATION WHERE APPLICABLE WILL BE PROCESSED BETWEEN 48-72 HOURS FROM FROM DATE OF ACCEPTANCE OF REFUND. ANY REQUEST MADE AFTER 48 (FORTY-EIGHT) HOURS FROM THE DELIVERY OF THE PRODUCTS WILL BE EVALUATED ON A CASE-BY-CASE BASIS AND THE DECISION OF COST PRICE DISCOUNT STORES PVT LTD WILL BE FINAL IN THIS REGARD.KINDLY NOTE THAT REFUND TURNAROUND TIME SHALL BE MINIMUM 7 & MAXIMUM 10 DAYS TO PROCESS AND CREDIT THE AMOUNT TO YOUR BANK ACCOUNT.

PLEASE WRITE TO US AT CUSTOMERSUPPORT@SUPERMARGINS.COM